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Our Blueprint
Who are we, who are our clients, what do we do, and why do we do it?

What do we do? We undertake rigorous science-based assessments of the aquatic environment; and provide related, substantial advice.

What are the benefits of our operation and approach? We provide a basis for sound management decisions.
We do so in a manner that is of value to our clients.

Who do we serve? We serve all three levels of government, industry, conservation interests and ultimately the community.

What is our driving motivation? We provide an opportunity for us as individuals, collectively, and on behalf of our clients, to use science to influence the management of the aquatic environment.

We act in a highly professional manner We treat each other, our clients and our colleagues with respect and consideration.
We keep our promises.
Our communication and reporting is of an industry-leading standard.
Our dress, presentation and behaviour reflects our professionalism.
We respect confidentiality.
We seek challenges We strive for ongoing improvement in the service we provide.
We look to develop improved methodologies.
We're committed to improving our individual and collective skills.
We enjoy challenging studies: physically, geographically, culturally and intellectually.

We deliver value

We listen to the client's interests.

We provide a considered and if appropriate, negotiated response.

We provide a service that is focused, appropriately resourced, co-ordinated, and timely.

We look beyond the brief, to identify potentially critical synergies, linkages and consequences.

We deliver accurate and objective results in a timely manner.

We interpret results based on both 20 years of scientific experience and a team based approach that allows us to draw on a breadth of experience.

We explain, in clear language, and using a variety of media, the implications and consequences of the results of any investigation.

We report in a manner that reflects creditably upon the client.

We provide a supportive environment We work as a team to achieve common goals.
We respect the individual, and acknowledge individuality within the framework of the team.
We actively support meaningful professional development.
We provide a meaningful return on investment.
We seek to influence environmental outcomes We value our credibility and act to enhance and protect it.
We are objective.
Our studies are rigorous and defensible.
Our studies are applied - we effectively communicate the meaning and significance of our results.
We seek to be involved at a strategic level.