| Who are we, who are our clients, what do we do, and why do we do it? |
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| What do we do? | | We undertake rigorous science-based assessments of the aquatic environment; and provide related, substantial advice. |
| What are the benefits of our operation and approach? | | We provide a basis for sound management decisions. |
| | We do so in a manner that is of value to our clients. |
| Who do we serve? | | All three levels of government, industry, conservation interests and ultimately the community |
| What is our driving motivation? | | frc environmental provides an opportunity for us as individuals, collectively, and on behalf of our clients, to use science to influence the management of the aquatic environment. |
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| Five attributes that define frc environmental: |
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| We act in a highly professional manner | | We treat each other, our clients and our colleagues with respect and consideration. |
| | We keep our promises. |
| | | Our communication and reporting is of an industry-leading standard. |
| | | Our dress, presentation and behaviour reflects our professionalism. |
| | | We respect confidentiality. |
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| We seek challenges | | We strive for ongoing improvement in the service we provide. |
| | | We look to develop improved methodologies. |
| | | We're committed to improving our individual and collective skills. |
| | | We enjoy challenging studies: physically, geographically, culturally and intellectually. |
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We deliver value | | Listening to the client's interests. Providing a considered and if appropriate, negotiated response. Providing a service that is focused, appropriately resourced, co-ordinated, and timely.Looking beyond the brief, to identify potentially critical synergies, linkages and consequences. Accurate and objective results in a timely manner. Interpretation of results based on both 20 years of scientific experience, and a team based approach that allows us to draw on a breadth of experience. Explaining, in clear language, and using a variety of media, the implications and consequences of the results of any investigation. Reporting in a manner that reflects creditably upon the client. |
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| We provide a supportive environment | | We work as a team to achieve common goals. |
| | We respect the individual, and acknowledge individuality within the framework of the team. |
| | | We actively support meaningful professional development. |
| | | We provide a meaningful return on 'investment'. |
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| We seek to influence environmental outcomes | | We value and act to enhance and protect our credibility |
| | We are objective. |
| | | Our studies are rigorous and defensible. |
| | | Our studies are applied - we effectively communicate the meaning and significance of our results. |
| | | We seek to be involved at a 'strategic' level. |